Special Needs Transportation


    • Students should be ready five (5) minutes ahead of the scheduled pick-up time.
    • Students should be outside at their bus stop in plain view of the bus driver.


    • In accordance with the Individual Education Plan, if a student must be received at drop-off by a parent, guardian, or designee and no one is at drop-off to receive the student, the driver will attempt to return the student to the school campus.
    • If no one is at the school campus to receive the student, the student will be returned to the Transportation Facility with the driver and the Facility will attempt to call the parent, guardian, or designee.
    • As a final course of action,. School Police will be called to take the student home.


    • Mark the student's name on medications
    • Give medication to the driver or assistant for safekeeping during transportation
    • Send all other belongings in a bag. Send loose money in an envelope
    • Mark all bags, envelopes, etc. with the student's name


    • Students need to be dressed appropriately for weather conditions as students may have to wait outside for the bus.
    • Eating or drinking is prohibited on the bus unless recommended by a treating physician and documented on a 504 Plan.


    • Wheelchairs, walkers, car seats or other devices, in which the passenger(s) ride in or on, or equipment that might need to be transported on the bus, must be in good repair.
    • Wheelchair brakes must be in good working condition and kept locked while the chair is on the bus.
    • For the safety of all passengers, we recommend that all battery-powered devices utilize gel-type batteries in lieu of lead-acid batteries.
    • Wheelchairs and other seating devices must be equipped with an appropriate belt(s) to hold the passenger on their device (Velcro-type fasteners are not sufficient) and belts must be fastened when riding on the bus.
    • Mobility devices may be subject to inspection and manufacturer's suggestion
    • Please wash wheelchairs on a regular basis to help keep them clean of spilled foods, body waste, and other bacteria-promoting substances.

    Exceptional Student Education (ESE)

    Services provided by the Transportation Department for Exceptional Student Education (ESE) students are provided in accordance with the student's Individual Education Plan (IEP). If your child is eligible to ride an ESE route per the IEP, that process is initiated by the ESE Contact at your child's assigned school. Special transportation as a related service is an IEP team decision. Please contact the ESE Contact at your child's assigned school for more information.

    Once the Transportation Department receives a request for special transportation, a route will be assigned with an effective date between three (3) and ten (10) business days. The ESE Contact at your child's assigned school will contact you directly with the route details.

    For privacy purposes, our Transportation Call Center agents do not have access to route details for ESE students.

    Note: If your address and/or contact information changes, please provide the updated information to the Data Processor and ESE Contact at your child's school. The ESE Contact may then send a request to Transportation to update the ESE route for your child.